The Drag Queen Closet offers FREE SHIPPING on all orders.
Our products are shipped directly by our suppliers. We operate with several suppliers from different locations, so your products may be delivered separately.
The estimated delivery time is 2-4 weeks depending on the supplier's and the customer’s location.
A tracking number is provided once the product has been shipped so that the customer may know their order’s status at all time.
IMPORTANT NOTE (I): depending on circumstances beyond our control, deliveries may take longer than expected.
IMPORTANT NOTE (II): evening dresses are made under demand and the processing time may take 3-4 weeks, so the estimated delivery time is 4-6 weeks.
Tracking info shows your package was delivered, but you never received it
We know how important your order is! The Drag Queen Closet provides our customers with the option to track their package. If the tracking information states that your items have been delivered but you have not received them, please, check around your neighborhood in case another home received them by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.
We will always do our best to assist you, but The Drag Queen Closet does not hold responsibility for packages that are lost or stolen in transit after arriving in the destination country. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.